| Posted by Tom Kulzer
(AWeber CEO)
In 1936, long before the rise of the personal computer,
Hormel Foods created SPAM. In 2002, the company will produce
it’s six billionth can of the processed food product. But that
mark was passed long ago in the world of Internet spam.
- Who Cooked This!? (How did it all start?)
- Why Does Bad Spam Happen to Good People?
- Stop The Flood to Your Inbox
- Stay Off Spammed Lists in the Future
- Think You’re Not a Spammer? Be Sure.
- The Final Blow
The modern meaning of the word “spam” has nothing to do with
spiced ham. In the early 1990’s, a skit by British comedy group
Monty Python led to the word’s common usage. “The SPAM Skit”
follows a couple struggling to order dinner from a menu
consisting entirely of Hormel’s canned ham.
Repetition is key to the skit’s hilarity. The actors cram
the word “SPAM” into the 2.5 minute skit more than 104 times!
This flood prompted Usenet readers to call unwanted newsgroup
postings “spam.” The name stuck.
Spammers soon focused on e-mail, and the terminology moved
with them. Today, the word has come out of technical obscurity.
Now, “spam” is the common term for “Unsolicited Commercial
E-Mail”, or “UCE.”
Chances are, you’ve been spammed before. Somehow, your
e-mail address has found it’s way into the hands of a spammer,
and your inbox is suffering the consequences. How does this
happen? There are several possibilities.
Backstabbing Businesses
Businesses often keep lists of their customers’ e-mail
addresses. This is a completely legitimate practice and,
usually, nothing bad comes of it. Sometimes though, the
temptation to make a quick buck is too great, and these lists
are sold or rented to outside advertisers. The result? A lot of
unsolicited e-mail, and a serious breach of trust.
Random Address Generation
Computer programs called random address generators simply
“guess” e-mail addresses. Over 100 million hotmail addresses
exist - howhard could it be to guess some of them?
Unfortunately for many unsuspecting netizens - not too hard.
Many spammers also guess at
“standard” addresses, like “support@yourdomain.com”,
“info@yourdomain.com”, and “billing@yourdomain.com.”
Web Spiders
Today’s most insidious list-gathering tools are web spiders.
All of the major search engines spider the web, saving
information about each page. Spammers use tools that also
spider the web, but save any e-mail address they come
across. Your personal web page lists your e-mail address?
Prepare for an onslaught!
Chat Room Harvesting
ISP’s offer vastly popular chat rooms where users are known
only by their screen names. Of course, spammers know that your
screen name is the first part of your e-mail address. Why waste
time guessing e-mail addresses when a few hours of lurking in a
chat room can net a list of actively-used addresses?
The Poor Man’s Bad Marketing Idea
It didn’t work for the phone companies, and it won’t work for
e-mail marketers. But, some spammers still keep their own
friends-and-family-style e-mail lists. Compiled from the
addresses of other known spammers, and people or businesses
that the owner has come across in the past, these lists are
still illegitimate. Why? Only you can give someone permission
to send you e-mail. A friend-of-a-friend’s permission won’t cut
it.
Already drowning in spam? Try using your e-mail client’s
filters - many provide a way to block specific e-mail
addresses. Each time you’re spammed, block the sender’s
address. Spammers skip from address to address, and you may be
on many lists, but this method will at least slow the flow.
Also, use more than one e-mail address, and keep one
“clean.” Many netizens find that this technique turns the spam
flood into a trickle. Use one address for only spam-safe
activities like e-mailing your friends, or signing on with
trustworthy businesses. Never use your clean address on the
web! Get a free address to use on the web and in chat
rooms.
If nothing else helps, consider changing screen names, or
opening an entirely new e-mail account. When you do, you’ll
start with a clean, spam-free slate. This time, protect your
e-mail address!
Want to surf the web without getting sucked into the
spam-flood? Prevention is your best policy. Don’t use an
easy-to-guess e-mail address. Keep your address clean by not
using it for spam-centric activities. Don’t post it on any web
pages, and don’t use it in chat rooms or newsgroups.
Before giving your clean e-mail address to a business, check
the company out. Are sections of its user agreement dedicated
to anti-spam rules? Does a privacy policy explain exactly what
will be done with your address? The most considerate companies
also post an anti-spam policy written in plain English, so you
can be absolutely sure of what you’re getting into.
Many a first-time marketer has inadvertently spammed his
audience. The first several hundred complaints and some nasty
phone messages usually stop him in his tracks. But by then, the
spammer may be faced with cleanup bills from his ISP, and a bad
reputation that it’s not easy to overcome.
The best way to avoid this situation is to have a clear
understanding of what spam is: If anyone who receives your mass
e-mails did not specifically ask to hear from you, then you are
spamming them.
Stick with your gut. Don’t buy a million addresses for $10,
no matter how much the seller swears by them! If something
sounds fishy, just say no. You’ll save yourself a lot in the
end.
The online world is turning the tide on spam. In the end,
people will stop sending spam because it stops working. Do your
part: never buy from a spammer. When your business seeks out
technology companies with which to work, only choose those with
a staunch anti-spam stance.
Spam has a long history in both the food and e-mail sectors.
This year, Hormel Foods opened a real-world museum dedicated to
SPAM. While the museum does feature the Monty Python SPAM Skit,
there’s no word yet on an unsolicited commercial e-mail
exhibit. But, if all upstanding netizens work together,
Hormel’s ham in a can will far outlive the Internet plague that
is UCE.
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